Aluminum Alloy Soft Tail Oil Brake Damping Mountain Bike Bicyc
product description
Product information:
Material: aluminum alloy car
Frame structure: integral vehicle
Processing customization: Yes
Collapse: No
Propulsion mode: chain
Model: speed drop
Load capacity: 120kg
Brake system: double disc brake
Frame type: soft tail frame
Front fork type: oil spring fork (spring rebound/shock oil damping)
Configuration level: luxury fever type
Foot type: beaded foot
Brake type: front and rear mechanical disc brake
Color:
Shuntai standard configuration 11 speed (purple), Shuntai standard configuration 11 speed (red), Shuntai standard configuration 11 speed (blue), Shuntai standard configuration 11 speed (beige), air fork high configuration 11 speed (purple), air fork high configuration 11 speed (red), air fork high configuration 11 speed (blue), air fork high configuration 11 speed (beige)
Dimensions: 26 "x17", 27.5 "x17"
Packing list:
1 * bicycles
Frequently asked questions
🛒 Orders & Shipping
Q1: Where does Urbynx ship from?
A1: All orders are processed and shipped from our warehouse in China (Hubei Province). We work with reliable logistics partners to ensure safe and timely delivery.
Q2: How long does shipping take?
A2: Orders are processed within 1–5 business days.
Estimated delivery time is usually 5-10 business days, depending on the destination and carrier conditions.
Q3: How can I track my order?
A3: Once your order ships, you’ll receive a confirmation email with a tracking number. You can check your order status anytime through our tracking page or carrier website.
⚙️ Products & Installation
Q5: Are Urbynx products compatible with all bike types?
A5: Most Urbynx accessories and tools are designed to fit standard bicycles including city bikes, mountain bikes, and road bikes. Please check product specifications for compatibility before purchasing.
Q6: Do the products come with installation instructions?
A6: Yes, each product includes installation guidance either inside the package or available as a digital manual on our website.
Q7: What materials are your products made of?
A7: Urbynx products are crafted from durable, lightweight materials such as aluminum alloy, reinforced plastic, and anti-slip silicone — ensuring strength, safety, and longevity.
💡 Returns & Warranty
Q8: What is your return policy?
A8: We accept returns within 30 days of delivery for unused, undamaged products in their original packaging. Please contact us at service@urbynx.com before sending any returns.
Q9: Do Urbynx products have a warranty?
A9: Yes, most of our products come with a 12-month limited warranty covering manufacturing defects. Please keep your order number and proof of purchase for warranty claims.
Q10: What if I receive a damaged or incorrect item?
A10: We’re sorry for the inconvenience! Please email service@urbynx.com with your order number and photos of the item. We’ll arrange a replacement or refund as soon as possible.
🧤 Others
Q11: Do you offer bulk or wholesale orders?
A11: Yes! Urbynx supports bulk purchases and dealer partnerships. Please contact our sales team at service@urbynx.com for more details.
Q12: How do I clean and maintain my Urbynx gear?
A12: Wipe down accessories with a soft cloth after use. Avoid using strong chemicals or high-pressure water. Proper maintenance helps extend product life and performance.
Q13: How can I contact customer support?
A13: You can reach our support team anytime via email at service@urbynx.com.
We currently do not offer phone support, but we’ll respond to all inquiries within 24–48 hours (business days).